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Privacy policy

 Useful information about the EXPRESSO website

You can generally visit the website of EXPRESSO Deutschland GmbH & Co. KG without disclosing your identity to us. We only learn the name of your Internet service provider, the website from which you visiting us, and the web pages you visit on our site. This information is not analysed, and you as an individual user remain anonymous. We automatically collect and store in our server log files information that your browser transmits to us. This includes:

  • Browser type/version
  • technical specification of the requesting computer (operating system, screen resolution, Java script settings etc.),
  • referrer URL (the website previously visited),
  • host name of the accessing computer (IP address),
  • time when the website is called up,
  • the address (e.g. the complete URL) of the pages you visit on our site.

We cannot identify you based on these data.

Responsible body

The responsible body is

EXPRESSO Deutschland GmbH & Co. KG
Antonius-Raab-Straße 19
34123 Kassel / Germany
Phone: +49 (0) 561 95 91-0
Fax: +49 (0) 561 95 91-2198

Sebastian Loh, Dr. Alexander Bünz

Collection, processing and use of personal data
You can visit our site without providing any personal information. We only store access data without any personal reference via the “Google Analytics” statistics service (see below). These data are analysed exclusively for improving our service and do not allow any inference to your identity.  Personal data are only collected if you voluntarily provide them to us in the process of ordering goods or opening a customer account or subscribing to our newsletter. We use the data provided by you without your separate consent exclusively for the fulfilment and processing of your order. Upon complete processing of the contract and complete payment of the purchase price, your data will be blocked for further use and erased upon expiry of the retention periods under fiscal and commercial law, unless you have expressly consented to further use of your data. When subscribing to the newsletter, your e-mail address or your postal address (when ordering the newsletter by post) will be used for our own advertising purposes until you unsubscribe from the newsletter. Unsubscription is possible at any time.

Use of Cookies
On various websites, we use cookies in accordance with Art. 6 Sect. 1 letter f to make the visit to our website attractive and to enable the use of certain functions. These involve small text files stored on your computer. Most of the cookies we use are deleted from your hard drive at the end of the browser session (so-called session cookies). Other cookies remain on your computer and enable us to recognise your computer upon your next visit (so-called persistent cookies). Our partner companies are not permitted to collect, process or use personal data via our website using cookies.

Use of Google Analytics
“This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files which are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transmitted to and stored by Google on servers in the United States. However, if IP anonymisation is activated on this website, within Member States of the European Union or in other countries that are party to the Agreement on the European Economic Area, Google will shorten your IP address beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities and to provide the website operator with other services relating to website and Internet use. The IP address transmitted by your browser within the scope of Google Analytics is not merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do so, you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: (

You can find additional information on this at or at /intl/de/analytics/privacyoverview.html (general information on Google Analytics and data protection). We wish to inform you that Google Analytics on our website has been enhanced with the code “gat._anonymizeIp();” in order to ensure anonymous collection of IP addresses (so-called IP masking)”.


Use of Hotjar
To improve the user experience on our websites, we use Hotjar (, 3 Lyons Range, 20 Bisazza Street, Sliema SLM 1640, Malta, Europe). By means of Hotjar, we are able to measure and analyse the user behaviour (mouse movements, clicks, scroll height etc.) on our websites. For this purpose, Hotjar places cookies on users’ devices and can store data of users such as browser information, operating system, dwell time on the page, etc. in an anonymised form. You can prevent this data processing through Hotjar by deactivating the use of cookies in the settings of your web browser and deleting cookies that are already active. You can find out more about data processing through Hotjar here:

Forwarding of personal data
Your data are forwarded to the company contracted for delivery, to the extent required for the delivery of the goods. For payment processing, we transmit your payment data to the credit institution instructed to execute payment, as well as the payment service selected in the order process, e.g. PayPal. 

Rights of data subjects
According to Art. 21 GDPR, you have the right to object at any time to the processing of your personal data based on Art. 6 Sect. 1 a GDPR (data processing based on your consent) and Art. 6 Sect. 1 b of GDPR (data processing for the fulfillment of contractual obligations). You can send the objection without any form requirement to

You have the right to information according to Art. 15 GDPR, the right to correction according to Art. 16 GDPR, the right to cancellation according to Art. 17 GDPR, the right to limitation of processing according to Art. 18 GDPR and the right to data portability according to Art. 20 GDPR. With regard to the right to information and the right of cancellation, the restrictions under Articles 34 and 35 new Federal Data Protection Act (BDSG) apply. In addition, there is a right of appeal to a data protection supervisory authority (Art. 77 GDPR in conjunction with Art. 19 Federal Data Protection Act (BDSG)).

Data Security
Your personal data are encrypted and transmitted over the Internet using SSL (Secure Socket Layer) during the order process. Credit card data or account details are not stored, but are collected and processed directly by our payment service provider DNWS or (if selected as payment method) PayPal or We secure our website and other systems through technical and organisational measures against loss, destruction, access, modification or dissemination of your data by unauthorised persons. Access to your customer account is only possible after entering your personal password. You should always keep your access information confidential and close the browser window once you have finished communicating with us, especially if you share your computer with others.

Existing data
To the extent a contractual relationship to our company is to be established, further developed or changed, we collect and use personal data from you to the extent required for these purposes.

Upon the order of competent bodies, we are allowed, on an individual basis, to provide information on these data (existing data) to the extent this is required for criminal prosecution, hazard prevention, for the fulfilment of statutory duties of German constitutional protection authorities or the military counterintelligence service, or to enforce intellectual property rights.

Data Protection Officer
The contact data of our external Data Protection Officer are:

Herr Stephan Blazy
Ludwig-Erhard-Str. 12
34131 Kassel
+49 (0) 179 932 70 55



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      EXPRESSO Deutschland GmbH & Co. KG
      Antonius-Raab-Straße 19
      34123 Kassel / Germany

      Tel.: +49 (0) 561 95 91-2199
      Fax: +49 (0) 561 95 91-2158

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